CROSS-FUNCTIONAL DELIVERY & OPERATING MODEL TRANSFORMATION

Clear ownership. More reliable delivery.

Aligned Ops helps leaders improve how work moves across teams, functions, and regions.

We identify what is slowing execution, clarify ownership and decisions, and put practical changes into everyday work. Engage us for an assessment, operating model transformation, or fractional and interim leadership.

PROVEN IN COMPLEX ENVIRONMENTS

92%

ON-TIME DELIVERY

Up from under 50%

Measured as delivery within two weeks of the originally agreed date.

Enterprise delivery transformation.

At Veritas/Cohesity, Jessica led a multi-year transformation of enterprise release governance and product lifecycle execution.

The challenge

On-time delivery was below 50% in a complex global technology environment, with work spanning multiple teams and concurrent releases.

What changed

Jessica connected planning, governance, ownership, dependencies, and executive visibility into a more consistent operating model for cross-functional delivery.

The result

On-time delivery improved to 92%, measured as delivery within two weeks of the originally agreed date.

30+
Concurrent Releases
28+
Cross-Functional Teams
4
Global Regions

Results reflect Jessica Murray's prior enterprise leadership experience before founding Aligned Ops.

WHEN TO BRING US IN

When the way you work no longer fits.

Growth, change, and critical initiatives put pressure on how teams plan, decide, and deliver together.

If leaders spend too much time chasing updates, resolving ownership gaps, or finding risks too late, the operating model needs attention.

  • Growth or reorganization

    Clarify responsibilities, handoffs, and decision rights as teams and priorities change.

  • Mergers and integration

    Align planning, governance, and ways of working across organizations.

  • Critical cross-functional initiatives

    Connect dependencies, readiness, and decisions so leaders can act before milestones slip.

  • Recurring delivery problems

    Address the patterns behind missed commitments, slow decisions, and repeated rework.

OUR APPROACH

From delivery problems to a better way of working.

We tailor the work to your organization, with a clear path from understanding the problem to putting changes into practice.

01 · UNDERSTAND THE WORK

See how execution works today.

Map how priorities, commitments, decisions, and dependencies move across teams.

02 · FIND THE FRICTION

Agree on what needs to change first.

Identify recurring delays, unclear ownership, and gaps in visibility. Prioritize changes that address the causes of delivery problems.

03 · PUT CHANGES INTO PRACTICE

Build the changes into daily work.

Work alongside leaders and teams to clarify roles, connect planning, and implement practical governance, escalation paths, and reporting.

04 · SUPPORT ADOPTION

Help teams sustain the improvement.

Help teams use the new approach, review what is working, and establish ownership and a deliberate handoff so progress can continue.

WAYS TO ENGAGE

The right support for the work ahead.

01

Delivery System Assessment

Diagnose where cross-functional execution is breaking down and build a prioritized improvement roadmap.

Start here when the symptoms are visible, but the causes and priorities aren't yet clear.

Explore this service
02

Delivery & Operating Model Transformation

Redesign and implement the governance, process, cadence, accountability, and visibility needed to improve execution.

Bring planning, decisions, dependencies, and ways of working into a connected operating model.

Explore this service
03

Fractional & Interim Leadership

Provide senior operations, PMO, delivery, or transformation leadership when experienced ownership is needed now.

Add experienced leadership through organizational change, a leadership gap, or a critical period of delivery.

Explore this service

CORE CAPABILITIES

Connect the parts that shape execution.

Practical expertise across the structures, processes, and decisions that help complex work move forward.

  • Operating Model Design

    Connect governance, roles, decisions, information, and workflow across teams.

  • PMO, Program & Portfolio Governance

    Create practical cadence, visibility, escalation paths, and accountability.

  • Cross-Functional Delivery

    Improve coordination of priorities, dependencies, handoffs, risks, and commitments.

  • Product Lifecycle & Release Operations

    Strengthen the operating system connecting planning, readiness, governance, and delivery.

  • Process Improvement & Standardization

    Reduce friction, duplication, gaps, and conflicting ways of working.

  • Transformation & Organizational Change

    Lead operating-model transformation and post-merger or organizational alignment.

MEET JESSICA

Experienced leadership. A practical approach.

I’m Jessica Murray, founder of Aligned Ops.

I bring nearly two decades of operations, program management, governance, and transformation experience, including leadership roles at Veritas, Cohesity and Symantec.

My work has always been about connecting the pieces: helping teams work across organizational boundaries, clarifying decisions and ownership, and building practical structures that make delivery more reliable.

Professional headshot of a woman with shoulder-length gray hair, wearing a black blazer and maroon top, smiling softly, against a gray background.

LET’S TALK ABOUT THE WORK

Where is execution getting stuck?

Tell us what is changing, what is slipping, and where ownership or decisions are unclear. We’ll discuss the challenge and the support that could help.