CROSS-FUNCTIONAL DELIVERY & OPERATING MODEL TRANSFORMATION
Clear ownership. More reliable delivery.
Aligned Ops helps leaders improve how work moves across teams, functions, and regions.
We identify what is slowing execution, clarify ownership and decisions, and put practical changes into everyday work. Engage us for an assessment, operating model transformation, or fractional and interim leadership.
PROVEN IN COMPLEX ENVIRONMENTS
92%
ON-TIME DELIVERY
Up from under 50%
Measured as delivery within two weeks of the originally agreed date.
Enterprise delivery transformation.
At Veritas/Cohesity, Jessica led a multi-year transformation of enterprise release governance and product lifecycle execution.
The challenge
On-time delivery was below 50% in a complex global technology environment, with work spanning multiple teams and concurrent releases.
What changed
Jessica connected planning, governance, ownership, dependencies, and executive visibility into a more consistent operating model for cross-functional delivery.
The result
On-time delivery improved to 92%, measured as delivery within two weeks of the originally agreed date.
- 30+
- Concurrent Releases
- 28+
- Cross-Functional Teams
- 4
- Global Regions
Results reflect Jessica Murray's prior enterprise leadership experience before founding Aligned Ops.
WHEN TO BRING US IN
When the way you work no longer fits.
Growth, change, and critical initiatives put pressure on how teams plan, decide, and deliver together.
If leaders spend too much time chasing updates, resolving ownership gaps, or finding risks too late, the operating model needs attention.
-
Growth or reorganization
Clarify responsibilities, handoffs, and decision rights as teams and priorities change.
-
Mergers and integration
Align planning, governance, and ways of working across organizations.
-
Critical cross-functional initiatives
Connect dependencies, readiness, and decisions so leaders can act before milestones slip.
-
Recurring delivery problems
Address the patterns behind missed commitments, slow decisions, and repeated rework.
OUR APPROACH
From delivery problems to a better way of working.
We tailor the work to your organization, with a clear path from understanding the problem to putting changes into practice.
01 · UNDERSTAND THE WORK
See how execution works today.
Map how priorities, commitments, decisions, and dependencies move across teams.
02 · FIND THE FRICTION
Agree on what needs to change first.
Identify recurring delays, unclear ownership, and gaps in visibility. Prioritize changes that address the causes of delivery problems.
03 · PUT CHANGES INTO PRACTICE
Build the changes into daily work.
Work alongside leaders and teams to clarify roles, connect planning, and implement practical governance, escalation paths, and reporting.
04 · SUPPORT ADOPTION
Help teams sustain the improvement.
Help teams use the new approach, review what is working, and establish ownership and a deliberate handoff so progress can continue.
WAYS TO ENGAGE
The right support for the work ahead.
Delivery System Assessment
Diagnose where cross-functional execution is breaking down and build a prioritized improvement roadmap.
Start here when the symptoms are visible, but the causes and priorities aren't yet clear.
Explore this serviceDelivery & Operating Model Transformation
Redesign and implement the governance, process, cadence, accountability, and visibility needed to improve execution.
Bring planning, decisions, dependencies, and ways of working into a connected operating model.
Explore this serviceFractional & Interim Leadership
Provide senior operations, PMO, delivery, or transformation leadership when experienced ownership is needed now.
Add experienced leadership through organizational change, a leadership gap, or a critical period of delivery.
Explore this serviceCORE CAPABILITIES
Connect the parts that shape execution.
Practical expertise across the structures, processes, and decisions that help complex work move forward.
-
Operating Model Design
Connect governance, roles, decisions, information, and workflow across teams.
-
PMO, Program & Portfolio Governance
Create practical cadence, visibility, escalation paths, and accountability.
-
Cross-Functional Delivery
Improve coordination of priorities, dependencies, handoffs, risks, and commitments.
-
Product Lifecycle & Release Operations
Strengthen the operating system connecting planning, readiness, governance, and delivery.
-
Process Improvement & Standardization
Reduce friction, duplication, gaps, and conflicting ways of working.
-
Transformation & Organizational Change
Lead operating-model transformation and post-merger or organizational alignment.
MEET JESSICA
Experienced leadership. A practical approach.
I’m Jessica Murray, founder of Aligned Ops.
I bring nearly two decades of operations, program management, governance, and transformation experience, including leadership roles at Veritas, Cohesity and Symantec.
My work has always been about connecting the pieces: helping teams work across organizational boundaries, clarifying decisions and ownership, and building practical structures that make delivery more reliable.
LET’S TALK ABOUT THE WORK
Where is execution getting stuck?
Tell us what is changing, what is slipping, and where ownership or decisions are unclear. We’ll discuss the challenge and the support that could help.

